About Us

It's All in the Difference

For over 20 years, Norwell Plumbing & Drains has been a trusted name in plumbing across Norwell, the wider Gold Coast, and Brisbane. From blocked drains and stormwater drainage through to pipe relining and CCTV drain inspections, our licensed team approaches every job with the same care we'd want for our own homes. Local homeowners and business owners need a plumber who arrives on time, communicates honestly, and gets the work right the first time, and that's the standard we've built our name on.

What really sets Norwell Plumbing & Drains apart is our commitment to upfront, fixed pricing and a spotless finish, backed by our Tidy Tradie guarantee. There are no hidden fees, no surprise call-out charges, and no mess left behind, just straightforward plumbing solutions supported by a lifetime workmanship guarantee. Whether you need emergency pipe repairs late at night or a scheduled sewer line inspection, our team treats your property with the respect it deserves.

  • Blocked drain clearing and high-pressure water jetting
  • Pipe relining and trenchless pipe restoration
  • CCTV drain inspections and drain mapping
  • Emergency pipe repairs and leak detection
    Why Trust Norwell Plumbing & Drains

    Expertise You Can Count On

    With two decades of hands-on experience across the Gold Coast and Brisbane, Norwell Plumbing & Drains has tackled everything from stubborn blocked drains to complex sewer line repairs. Our licensed plumbers combine local knowledge with proven techniques, so you get lasting results rather than a quick patch-up.

    Expertise You Can Count On

    Safety-First Standards

    From root cutting and removal to boundary trap replacement, every job follows strict safety protocols to protect your family, staff, and property.

    Customer-Focused Service

    We listen first and explain our recommendations in plain language, so you always understand what's happening beneath your property.

    Honest, Fixed Pricing

    You'll receive a clear, upfront quote before any work begins, meaning there are no surprise costs once the job is finished.

    Fully Licensed & Insured Team

    Our experienced plumbers are fully licensed and insured, giving Norwell homeowners and business owners genuine peace of mind.

    A Message From Our Team

    Built On Honesty, Driven By Service

    Sam Proctor

    Sam Proctor

    Founder

    When Norwell Plumbing & Drains first opened its doors, the goal was simple: give Gold Coast and Brisbane locals a plumber they could genuinely trust. Twenty years on, that goal hasn't changed, and every call-out, from a leaking tap to a full sewer line repair, is handled with the same honesty and care as if it were our own home.

    We've grown by keeping our promises: fair pricing, tidy workmanship, and jobs done properly the first time. That approach has earned us long-term relationships with families and businesses across Norwell and beyond, and it's why so many of our customers become repeat clients and referrals.

    Our Promise

    We promise fixed, upfront pricing on every job and a workmanship guarantee that lasts a lifetime, so you never have to second-guess the value you're getting.

    Our Approach

    Our Tidy Tradie approach means we treat your home or business like our own, protecting floors and surfaces and leaving the site cleaner than we found it.

    Why Choose Us

    Trusted, Reliable & Insured

    Norwell Plumbing & Drains brings together experienced tradespeople, transparent pricing, and genuine respect for your property. Here's what homeowners and business owners across Norwell and the surrounding suburbs can expect when they choose our team.

    Proven Local Reputation

    Two decades of quality workmanship have earned us strong word-of-mouth referrals across the Gold Coast and Brisbane.

    Full-Service Plumbing Solutions

    From general plumbing and toilet repairs to pipe relining and stormwater drainage, we handle the full scope of residential and commercial plumbing needs.

    Advanced Leak Detection

    Using acoustic leak detection and thermal imaging, we pinpoint hidden leaks quickly, minimising damage and keeping repair costs down.

    Lifetime Workmanship Guarantee

    Every repair and installation is backed by our lifetime workmanship guarantee, so you can trust the job has been done right.